Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect personal information submitted by all users when browsing, accessing, and purchasing products through our platform. Our top priority is to safeguard user personal privacy and data security, and we strictly adhere to standardized data management practices to ensure all user information is protected in a safe, transparent, and responsible manner. This policy applies to all services, page access behaviors, and shopping operations on our entire website platform.

Information We Collect

We only collect necessary and basic personal information voluntarily provided by users during browsing, order placement, and service consultation, and we will never actively collect sensitive private information without user authorization. The user information we collect is limited to content that is essential for completing transaction services, delivering products, and replying to customer support requests.
The basic information we collect includes account related basic identification information, order submission information, delivery information required for product shipping, and basic contact information for replying to user consultation and feedback. Delivery information mainly includes recipient name, delivery address, and contact information, which is only used to complete global logistics delivery and ensure accurate receipt of user orders. Order information includes product purchase records, order settlement information, and shopping preference information generated during user browsing and shopping.
In addition, we will record non-personal basic browsing data generated by users accessing the platform, including page browsing duration, product viewing preferences, and functional operation habits on the website. Such information cannot be associated with any individual user identity and is only used for platform operation optimization and product service improvement.

How We Use Your Information

All user information we collect is only used for internal service operation and will never be used for unauthorized commercial promotion, illegal sharing, or unrelated purposes. We strictly limit the use scope of user data to ensure that all information application scenarios are closely related to user shopping experience and platform service guarantee.
Firstly, user information is used to complete order processing and logistics delivery services. We will use your submitted delivery information to arrange product inspection, shipment, and cross-border logistics distribution, ensuring that the ordered products can be accurately and smoothly delivered to the designated address. Order data will be used to confirm transaction validity, sort out order records, and support subsequent after-sales service processing such as return and refund applications.
Secondly, your information supports our customer service and after-sales guarantee work. We will use your contact information to reply to your consultation feedback, solve your problems in pre-sales selection, in-sales order processing, and after-sales product use, and timely feed back the progress of after-sales services such as return review and refund processing.
Thirdly, non-personal browsing and shopping preference data will be used for platform optimization and service upgrading. We will analyze user browsing habits and product preference trends, optimize website page layout, product classification display, and product update direction, so as to provide users with more in line with aesthetic and shopping needs of product display and service experience.
Finally, we may use your basic information to push platform update reminders, preferential activity prompts, and product new arrival notifications under the premise of complying with user willingness, bringing users more convenient and cost-effective shopping reference.

Information Storage & Protection

We adopt standardized and secure data storage technology and management mechanisms to protect all user personal information. All user data is stored through secure system servers, with perfect data encryption and access restriction measures set up to prevent unauthorized access, disclosure, tampering, loss, or illegal use of user information.
We have established strict internal data management specifications. Only authorized operation and service personnel can access user information, and all personnel have signed strict data confidentiality management specifications. Any internal unauthorized access, disclosure, or use of user data is prohibited, and standardized assessment and restraint mechanisms are implemented for internal data operation behaviors.
We will only retain user information within a reasonable service cycle. After the completion of order transactions, after-sales services, and related service guarantee cycles, we will regularly clean up and standardize inactive user data to avoid long-term redundant storage of user information and reduce data privacy risks. For the data that needs to be retained for platform operation statistics, we will process anonymous and desensitized processing to ensure that it cannot be associated with individual user identity information.

Information Sharing & Disclosure

We promise not to sell, rent, or transfer user personal information to any third-party commercial institutions or individuals without the explicit consent of users. We will not disclose user private information to irrelevant third parties in any form.
In the limited service scenarios necessary for the completion of platform services, we will only share the minimum required user information with cooperative service providers, and all cooperative institutions have signed strict confidentiality agreements with us. The shared information is only used to complete supporting services such as logistics and distribution and order verification, and the cooperative institutions are prohibited from using user information for any other purposes.
We reserve the right to disclose user information in accordance with standardized service rules when users have abnormal operation behaviors that violate platform service specifications, or when it is necessary to protect the legitimate rights and interests of the platform and other users.

User Rights & Choices

All users have independent rights to their personal information. You have the right to check, modify, and update your personal information and order data on the platform at any time, ensuring the accuracy and effectiveness of your personal information. You can also put forward data cleaning and cancellation requests for your invalid information according to your own needs.
Users can independently choose to turn off personalized message reminders and activity push services at any time. Your refusal to accept push messages will not affect your normal browsing, shopping, order processing and after-sales service rights on the platform.
If you have any questions, suggestions or rights protection demands about our information collection, use and protection rules, you can contact us through the Contact Us page on the website at any time. We will timely reply and properly handle all user demands related to privacy rights.

Data Security & Risk Control

We have built a complete data security risk control system to monitor and prevent potential data security risks in real time. From information collection, storage, use to sharing and elimination, we have formulated standardized operation processes for each link to form a full-cycle data security protection mechanism.
We regularly carry out system security maintenance and data risk detection, timely repair potential system vulnerabilities, and upgrade data protection technologies to ensure the long-term stable and safe operation of the user data system. Once abnormal data risks are found, we will start the emergency processing mechanism immediately to control risks and protect user information security to the greatest extent.

Policy Update & Notification

We reserve the right to appropriately adjust and optimize the content of this Privacy Policy according to platform service upgrade and operation demand changes. All updated policy content will be displayed on the website page in a timely manner, and the updated policy will take effect immediately after publication.
Your continued browsing, access and shopping on the platform after the policy update is regarded as your recognition and acceptance of the updated privacy rules. We recommend that users regularly check this page to understand the latest privacy protection specifications, so as to ensure that your shopping rights and privacy interests are fully protected.